---
title: "Buying Hair Extensions from Australia: Delivery & Support"
date: 2025-05-11T04:58:34Z
modified: 2026-10-19T06:31:27Z
permalink: "https://originaldiva.com.au/buy-hair-extensions-from-australia/"
type: post
status: publish
excerpt: ""
wpid: 10078
categories:
  - Blogs & Guides
tags:
  - Blogs & Guides
  - buy hair extensions
featured_image: "https://originaldiva.com.au/wp-content/uploads/2025/05/49_dibonepiece_insertintohair_15925.jpg"
featured_image_alt: Clip-in human hair extensions by Original Diva
timestamp: 2026-10-19T06:31:27Z
---

_Original Diva Hair Extensions, Hunters Hill Sydney. Last updated: 19 October 2026._

Original Diva is an Australian-owned hair extension business founded by Nicole Zerafa in 2006, after Nicole began specialising in hair extensions in 2000. Based in Hunters Hill, Sydney, we ship 100% human hair extensions across Australia and internationally to the US, UK, New Zealand and beyond.

## Check dispatch, support and the total cost

Original Diva dispatches orders from Sydney and provides product and colour-matching support through an Australian business. Check the currency, delivery options, exchange conditions and availability for your destination before paying.

Australian dispatch does not by itself mean the hair was manufactured in Australia. For international orders, confirm destination availability and any import requirements or charges with the relevant authorities and carrier; these differ from domestic delivery.

## Choose the product before choosing delivery

Our [clip-in range](/clip-in-hair-extensions/) includes 20-inch Short to Long Box Sets: 120g / 5 pieces at A$290, 150g / 6 pieces at A$350 and 180g / 8 pieces at A$410. We also offer tape, micro ring / I-Tip and weft hair for professional installation, plus selected accessories.

Check the [current product page](/shop/) for its shade, size, availability and care instructions. Ask about compatibility before purchasing products for an existing fitting.

## Australian delivery and exchanges

Australian orders of A$150 or more after discounts qualify for free standard shipping. Delivery estimates and express options depend on the destination and service; see [current shipping information](/shipping-returns/) and the options shown at checkout.

For a change-of-mind exchange, contact us within 14 days of delivery. Hair extensions must be unopened, unworn, unused and in their original packaging. Return shipping is the customer’s responsibility and a 10% handling fee may apply. Read the full conditions before opening the package.

## For a Sydney salon fitting, contact us before ordering

Our advertised Hunters Hill tape and micro ring packages include the hair, installation, cut and style. You do not need to purchase the hair separately for those packages. If you already own extension hair, ask whether it can be assessed for fitting and request a separate quote before booking.

[View salon inclusions](/in-salon-services/) or [request a consultation](/book-appointment/).

## Before you order

### Can overseas customers order?

Check the destination and available delivery options at checkout. If your address is not supported or you need help with an existing order, [contact us](/contact/) before paying.

### Can colour matching help before delivery?

Yes. Use the [colour chart](/colour-matching-service/#od-colour-chart) and send clear natural-light photos through our [free matching service](/colour-matching-service/). Screens and lighting affect colour, so ask for help before choosing a shade.