ZALA Is Closing & Showpony Is Offline: The Best Australian Hair Extension Alternative (2026)

Updated 12 June 2026. Two of Australia’s best-known hair extension brands are currently unavailable to shoppers: ZALA has announced it is closing, with its Australian website directing customers to an overseas retailer, and Showpony’s online store is temporarily offline. If you’re a ZALA or Showpony customer wondering where to buy quality hair extensions in Australia now, this guide is for you.

What happened?

As of June 2026, ZALA’s Australian website displays a closing notice and refers customers to Luxy Hair, a US-based brand. Showpony’s retail store shows as temporarily closed. For Australian customers this means longer shipping times, overseas returns processes, and no local support — exactly the things that matter when you’re investing hundreds of dollars in human hair.

What to look for in a replacement brand

• 100% human hair with no silicone coating. Many brands coat hair in silicone to fake softness — it washes off within weeks. Silicone-free hair feels as good on wash fifty as on day one.
• Australian-based support and shipping. Local dispatch, local returns, and someone you can actually talk to.
• Real colour-matching help. A quiz is no substitute for an experienced human matching your shade from photos.
• Salon backup. An online store backed by a real salon means expert advice before and after you buy.

Why Original Diva is a natural switch

Original Diva has been supplying 100% human, silicone-free hair extensions since 2006 — founded and still personally run by Nicole Zerafa, a hair extension specialist since 2000. Everything ships from Sydney with free standard shipping over $150 and 14-day returns, and unlike online-only brands, we’re backed by a real Hunters Hill salon where you can book a fitting, colour service or consultation.

• Clip-in box sets (120g–180g) — the closest swap for ZALA clip-in customers
• Tape extensions — salon-grade, 20″ and 22″
• Weft extensions and micro ring I-tips for permanent wear

Not sure of your shade? That’s the easy part

Send us three photos of your hair in natural light and Nicole will personally match you to the right colour, length and density — free, before you spend a cent. Start with our free colour-matching service, or browse the full range. New to extensions? Read our Hair Extension Bible first.